SHIPPING POLICY

At SELYA, we aim to provide a smooth and reliable delivery experience for every order.

Order Processing

Orders are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays. Processing times may vary during peak periods or for certain items.

Shipping Destinations

SELYA offers international shipping. Available destinations, shipping methods, and costs will be displayed at checkout.

Delivery Times

Delivery times vary depending on your location and selected shipping method. Estimated delivery timelines are provided at checkout and are intended as a guide only.

Please note that delivery times may be affected by customs processing, courier delays, or circumstances beyond our control.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, or VAT imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping fee unless stated otherwise.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where available.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer care team as soon as possible so we can assist you.

Incorrect Address

Please ensure that all shipping information is accurate at checkout. SELYA is not responsible for orders delayed or lost due to incorrect or incomplete addresses.

Contact Us

For any shipping-related questions, please contact us at: